Privacy Policy

Privacy Policy

Prome LLC, doing business as Good Windows + Doors (“Good Windows + Doors,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit shopdoors.co or use our related mobile or web applications (collectively, the “Services”).

1. Scope

This Policy applies to personal information we handle in connection with:

• Quoting and estimating tools for window and door projects
• Online product catalogs, configurators, and educational content
• Customer portals and mobile apps linked to the Services

It does not cover third-party sites, even if we link to them.

2. Information We Collect

Category Examples Source Identifiers Name, postal address, email, phone, business name Provided by you Commercial data Project details, quote history, purchase records Generated during use Payment data Card or ACH details (processed by our payment provider) Provided by you Usage data Log files, device/browser type, pages viewed, referring site, IP address Collected automatically via cookies and similar tech Any other info you choose to provide Photos, notes, survey responses, files Provided by you

We do not intentionally collect sensitive categories such as health, biometric, or precise geolocation unless you voluntarily supply them.

3. How We Use Information

We use personal information to:

Deliver Services & Support – create quotes, schedule site visits, process orders, troubleshoot issues

Marketing & Sales Outreach – send educational content, promotions, and product updates (you may opt out at any time)

Analytics & Improvements – monitor performance and enhance user experience

Legal & Compliance – detect fraud, enforce agreements, and comply with laws

Our legal bases (for GDPR-covered visitors) include contract performance, legitimate interests, consent, and legal obligations.

4. Sharing & Disclosure

• No Sale for Third-Party Marketing – We do not sell or share your personal information with third parties for their own advertising purposes.
• Project-Specific Sharing (Need-to-Know) – We may disclose data to suppliers, subcontractors, or delivery partners only to fulfill your project.
• Service Providers – Hosting, payment processing, email delivery, analytics, and customer-support vendors access data strictly to perform services for us, under confidentiality agreements.
• Legal or Safety Reasons – We may disclose information if required by law or to protect rights, safety, or property.

5. Cookies & Similar Technologies

We use cookies, pixels, and local storage to:

• Keep you logged in
• Remember quote settings
• Measure traffic and campaign performance

Most browsers let you block or delete cookies, but core features may not work without them.

6. Your Privacy Rights

6.1 Florida Residents (Florida Digital Bill of Rights)

If the Florida Digital Bill of Rights (“FDBR”) applies to us, you may have rights to access, correct, delete, or obtain a copy of your personal data and to opt out of targeted advertising or certain profiling (secureprivacy.ai). You can exercise these rights using the methods in Section 10.

6.2 California Residents (CCPA / CPRA)

California residents have the right to know what personal information we collect, request deletion, correct inaccuracies, opt out of sale or sharing, and be free from discrimination for exercising privacy rights (oag.ca.gov, caprivacy.org).

6.3 EU / UK Residents (GDPR)

Where GDPR applies, you may have rights to access, rectify, erase, restrict, object to processing, or port your data. You may also withdraw consent at any time.

6.4 Exercising Your Rights

Submit a request by:

• Email: privacy@shopdoors.co
• Phone: +1 (850) 660-0049
• Mail: Prome LLC DBA Good Windows + Doors
  80 S. Geronimo St. Suite 1, Miramar Beach, FL 32550

We will verify your identity before fulfilling any request. Authorized agents may submit requests with proof of authority.

7 . Data Security

We implement technical and organizational measures—encryption in transit, role-based access, regular security audits—to safeguard personal information. No system is 100 % secure, so we cannot guarantee absolute security.

8 . Data Retention

We retain information for as long as necessary to:

• Fulfill the purposes outlined in this Policy
• Comply with legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

When no longer needed, data is deleted or anonymized.

9 . Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly.

10 . International Transfers

We are based in the United States. If you access the Services from outside the U.S., you consent to processing and storage of your information in the U.S., which may have different data-protection standards.

11 . Updates to This Policy

We may modify this Policy to reflect changes in laws or our practices. Revisions will be posted here with a new “Last updated” date. Material changes will be communicated via email or in-app notice.

12 . Contact Us

For questions about this Policy or our privacy practices, contact:

Prome LLC DBA Good Windows + Doors
Attn: Privacy Officer
80 S. Geronimo St. Suite 1, Miramar Beach, FL 32550
📧 privacy@shopdoors.co 📞 +1 (850) 660-0049

By using our Services, you acknowledge that you have read and understood this Privacy Policy.